Most businesses are dealing with the same problems
Low customer loyalty & high churn
Properly mapped customer journeys increase the probability that customers will stay with your company by 80%.
Incomplete overview of products & services
Ensure all your client contact points are in one place so you don’t miss any more opportunities.
Poor transparency & control
Get direct access to the targets and KPIs that are important to you.
Time consuming reporting activities
The average CMO wastes 1/4 of his time with reports.
Track & guard your customers’ complete lifecycle journey.
Differentiate yourself from the 92 % of brands that fail to create and maintain a customer journey map.
Easily track and visualize your customers’ experience
Make your very own gorgeous customer journey map!
Enrich your touchpoints with real time data and track KPIs
Keep track of your important KPIs and how they are performing.
Know your customer personas
Maps target customer personas and their reach through corporate activities.
Let everybody know who is responsible for what
No more excuses about not knowing what to do.
Improve the customer experience
Keep a record of suggestions a tasks for improvement and ways to achieve them.
Unleash AI magic!
We'll go further than the others. Artificial intelligence helps you gather relevant data and put it in context. With us, gathering and evaluating information will be easy as pie.
We’ll help you save…
Time
No more explaining your business activities!
Money
No more expensive hiring to do the job we can do.
Worries
No more fingernail biting when crucial people leave the company with your know-how in their heads.
...and gain
Customer loayalty
Investing in mapping and improving the customer experience increases overall business performance and revenue by an average of 15 %.
Product insight
All client contact points are in one place, ensuring you miss no more opportunities.
Transparency & control
Immediately see which activities in your company you are underestimating or not addressing at all.
Ready to take your business to the next level?
Out of Dark will be your customer journey knowledge base and truth center. We are now working hard to bring you the first version of our service as soon as possible. Sign up for the early access program so we can send you a message right away.
